Last updated: 23/07/2026

These Terms and Conditions govern your use of the Quirkyside Design Studio website and the purchase of services from Quirkyside Design Studio.

Please read them carefully before using this website, accepting a proposal, paying an invoice or instructing Quirkyside Design Studio to begin work.

1. About Quirkyside Design Studio

Quirkyside Design Studio is an independent creative studio providing services including brand development, brand identity design, website design, rebranding, creative direction and related design support.

Business name: Quirkyside Design Studio
Owner: Maria Rogers
Business address: 15 Montagu Road Datchet, SL3 9DT
Email: [email protected]
Website: https://www.quirkyside.com

In these Terms:

“Quirkyside,” “we,” “us” and “our” mean Quirkyside Design Studio.

“You” and “your” mean the website visitor, prospective client or client purchasing our services.

“Services” means the design, consulting, creative or related services described in your proposal, quotation, invoice or client agreement.

“Deliverables” means the final work expressly identified as deliverable to you.

“Project” means the agreed body of work being provided to you.

2. Acceptance of these Terms

By using this website, submitting an enquiry, accepting a proposal, signing a client agreement, paying a booking fee or instructing us to begin work, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or organisation, you confirm that you have authority to bind that organisation.

If you do not agree to these Terms, you must not purchase our services or continue using the website.

3. Additional project documents

Every project may also be governed by a proposal, quotation, statement of work, invoice, project schedule or separate client agreement.

Those documents will set out project-specific details such as:

The scope of work.

The deliverables.

The project fee.

The payment schedule.

The anticipated timetable.

The number of included revisions.

Any licence or transfer of intellectual-property rights.

Any additional conditions relevant to the project.

If there is a conflict between these Terms and a signed client agreement or accepted proposal, the project-specific document will take priority in relation to that project.

4. Enquiries, proposals and quotations

An enquiry does not create a binding obligation for either party.

Any initial discussion, estimate or indicative price is provided for guidance only unless expressly described as a formal quotation.

Unless stated otherwise, quotations remain valid for [14/30] days from the date issued. We may revise or withdraw a quotation before it is accepted.

A project booking is confirmed only when:

You have accepted the relevant proposal or agreement;

We have received any requested booking fee or initial payment; and

We have confirmed the project and proposed start date in writing.

5. Scope of the Services

We will provide the Services and Deliverables described in the accepted proposal or client agreement.

Anything not expressly included in the agreed scope is excluded. Examples may include:

Additional concepts or design directions.

Extra pages, templates or formats.

Copywriting or editing.

Photography, illustration or animation.

Printing or production.

Website hosting or domain registration.

Search-engine optimisation.

Accessibility audits.

Legal or regulatory review.

Ongoing website maintenance.

Technical support after the agreed support period.

Stock imagery, fonts, plugins, software or other third-party licences.

Additional work may be quoted and invoiced separately.

6. Service standards

We will provide our Services with reasonable care and skill. Where you are acting as a consumer, your statutory rights—including the requirement that services be carried out with reasonable care and skill—remain unaffected by these Terms.

Design and creative work is subjective. We do not guarantee that any particular design will achieve a specific commercial, financial, marketing, engagement or conversion result.

7. Your responsibilities

You agree to:

Provide complete, accurate and timely information.

Supply all required content, images, access details and feedback.

Appoint one primary decision-maker where appropriate.

Ensure that everyone involved in approving the work has been consulted.

Review work carefully and provide clear, consolidated feedback.

Respond within the timescales stated in the project schedule.

Attend agreed meetings or provide reasonable notice if you need to reschedule.

Ensure that materials supplied by you may lawfully be used for the Project.

Keep copies of important files, content, credentials and business records.

Obtain any legal, regulatory, financial, technical or professional advice needed for your business.

We are not responsible for delays, errors, additional costs or losses arising from incomplete instructions, delayed responses, conflicting feedback or inaccurate information supplied by you.

8. Project timetable

Any timeline is an estimate unless expressly stated to be a fixed contractual deadline.

The timetable depends on factors including:

Timely payment.

Receipt of content and project materials.

Prompt feedback and approvals.

The extent of requested changes.

Availability of third-party services.

Events beyond our reasonable control.

If you delay in providing feedback, content, access or approvals, the delivery date may be moved and the Project may need to be rescheduled around other confirmed client work.

We may charge a rescheduling or project-reactivation fee where a Project has been inactive for more than [14/30] days because of client delay.

9. Fees and payment

The Project fee and payment schedule will be stated in your proposal, quotation, invoice or client agreement.

Unless otherwise agreed:

A booking fee or initial instalment is required before work begins.

Payments must be made in pounds sterling.

Invoices are payable within [7/14/30] days.

Final Deliverables will not be released until all outstanding invoices have been paid.

We may suspend work while an invoice remains overdue.

You are responsible for bank charges, currency-conversion charges and applicable taxes.

For business-to-business transactions, we reserve the right to claim statutory interest and permitted debt-recovery costs on overdue invoices where applicable. Current UK guidance describes statutory interest as 8% above the Bank of England base rate when no different contractual rate applies.

A payment is not considered received until it has cleared into our nominated account.

10. Booking fees and advance payments

A booking fee reserves time in our schedule and allows preparation and administrative work to begin.

Where you are acting in the course of business, booking fees are normally non-refundable once the booking is confirmed, except where we cancel the Project or otherwise agree in writing.

Where you are acting as a consumer, any deduction or retained amount will remain subject to your statutory rights, the work already completed and the actual losses reasonably resulting from cancellation.

11. Expenses and third-party costs

Unless expressly included in the Project fee, you are responsible for approved expenses and third-party costs, including:

Premium fonts.

Stock photography or video.

Illustrations.

Plugins, themes and software.

Domain names and hosting.

Printing and delivery.

Proofs, samples and production.

Travel or accommodation.

Specialist contractors.

Payment-processing charges.

We will normally request your approval before committing to a significant third-party expense.

Third-party purchases may be subject to separate licences, renewal fees and supplier terms.

12. Revisions and feedback

The number of revision rounds included in the Project will be stated in the proposal or client agreement.

A revision round means one consolidated set of feedback submitted at the same stage of the Project.

Included revisions do not cover:

A material change to the agreed brief.

A new creative direction after approval.

Reworking previously approved material.

Changes caused by missing or inaccurate content.

New pages, formats, functions or Deliverables.

Separate and conflicting feedback from multiple decision-makers.

Additional revisions will be charged at [insert hourly rate] or quoted separately.

13. Changes to the scope

Either party may propose a change to the Project scope.

We are not required to begin additional work until the revised scope, fee and timetable have been agreed in writing.

Where a requested change affects completed or approved work, you may be charged for:

Work already completed.

Work required to undo or revise an earlier decision.

Additional project management.

Changes to third-party bookings or purchases.

Rescheduling caused by the change.

14. Approvals

We may ask you to approve concepts, layouts, copy, artwork, functionality, proofs or final files.

Approval may be given by email, through a project-management platform or by another agreed written method.

Once a stage has been approved, changes to that stage may be treated as additional work.

You are responsible for reviewing all final work carefully, including:

Names and contact information.

Spelling, punctuation and grammar.

Prices and product information.

Dates and factual statements.

Links, forms and calls to action.

Image quality and permissions.

Legal notices and regulatory wording.

We are not responsible for errors that you approved or failed to identify during the approval process, except where the error was introduced by us after final approval.

15. Cancellation by you

You may cancel a Project by giving us written notice.

Unless your statutory rights provide otherwise, you will be responsible for:

Services completed up to the cancellation date.

Time reserved or work committed.

Approved third-party expenses.

Any agreed cancellation or rescheduling charge.

Any non-recoverable commitments made for the Project.

Any unused balance will be calculated after deducting the amounts properly due.

Cancellation does not automatically grant you a right to use incomplete concepts, rejected designs, working files or unpaid Deliverables.

16. Consumer cancellation rights

This section applies only where you are purchasing Services as a consumer rather than mainly for business purposes.

Where a qualifying service contract is entered into online, by telephone or away from our business premises, you may have a statutory right to cancel it within 14 days of entering into the contract.

If you ask us to begin work during the cancellation period, we may require your express written request. If you then cancel before the Services are completed, you may be required to pay a proportionate amount for the work supplied up to cancellation. If the Services are completed in full during that period following your express request and acknowledgement, your statutory cancellation right may end once performance is complete.

To exercise a statutory cancellation right, contact us using the details at the end of these Terms and clearly state that you wish to cancel.

Nothing in these Terms limits any cancellation, refund or other right that cannot legally be excluded.

17. Cancellation or suspension by us

We may suspend or end the Project if:

You fail to pay an invoice when due.

You repeatedly fail to provide content, feedback or approvals.

You materially change the brief without agreeing a revised scope.

You behave in an abusive, threatening, discriminatory or unlawful manner.

You ask us to create or publish unlawful, misleading or infringing material.

Continuing the Project would expose us to legal, ethical, reputational or security risk.

The working relationship has broken down to the extent that the Project cannot reasonably continue.

Where appropriate, we will give you notice and an opportunity to remedy the issue.

If we end the Project because of your breach, you remain responsible for work completed and costs incurred up to termination.

If we end the Project for reasons unrelated to your conduct or breach, we will refund any fees paid for Services that will not be supplied.

18. Intellectual property

Unless otherwise agreed in writing, Quirkyside Design Studio retains ownership of all intellectual property in:

Initial concepts.

Rejected or unused designs.

Drafts and exploratory work.

Working files and production methods.

Templates, systems and processes.

Presentation materials.

Pre-existing studio assets.

General design elements not created exclusively for you.

Tools, code, frameworks or reusable components.

Under UK guidance, a freelance creator will ordinarily be the first owner of copyright in commissioned work unless rights are transferred or licensed by written agreement. A legal transfer of copyright must be recorded in a written, signed agreement.

Your proposal or client agreement will state whether you receive:

An assignment of specified intellectual-property rights;

An exclusive licence;

A non-exclusive licence; or

A limited licence for particular purposes.

Any transfer or licence becomes effective only after full payment of all amounts due.

19. Final Deliverables and working files

You will receive the final Deliverables listed in the agreed scope.

Editable source files, raw files, unused concepts, design-development files and internal working documents are not included unless expressly stated.

If editable files are supplied, we are not responsible for alterations made by you or a third party after delivery.

We may charge an additional fee for locating, preparing, converting or supplying archived working files.

20. Fonts, stock assets and third-party materials

A Project may include fonts, photographs, illustrations, software, plugins, templates or other materials owned by third parties.

Those materials remain subject to their respective licence terms. You may need to purchase or maintain a separate licence in your own name.

We cannot transfer rights that we do not own.

You agree not to use any third-party asset beyond the rights granted by its applicable licence.

21. Materials supplied by you

You confirm that:

You own or have permission to use all materials you provide.

Your materials do not infringe copyright, trade marks, privacy rights or other rights.

Your content is accurate and lawful.

You have obtained necessary permissions from identifiable individuals.

We may use the materials as reasonably necessary to provide the Services.

You agree to reimburse us for reasonable losses, liabilities and expenses caused by a third-party claim arising from materials or instructions supplied by you, to the extent that the claim resulted from your breach of this section.

22. Trade marks and legal clearance

Unless expressly included, our Services do not include:

Trade-mark searches.

Company-name availability checks.

Domain-name clearance.

Legal review.

Regulatory compliance advice.

Verification that a logo, name or concept is available for exclusive use.

You are responsible for obtaining independent professional advice and completing any necessary searches or registrations before adopting, registering or investing in a brand name, logo or other identity element.

23. Portfolio use and studio promotion

Unless otherwise agreed in writing, after a Project has been publicly launched we may display the completed work for the purpose of promoting Quirkyside Design Studio.

This may include use in:

Our website and portfolio.

Social-media channels.

Design presentations.

Awards submissions.

Editorial features.

Case studies.

Printed promotional materials.

We will not knowingly disclose confidential information when presenting the work.

Where confidentiality or an embargo is required, it must be agreed in writing before the Project begins.

24. Confidentiality

Each party agrees to keep confidential information received from the other party secure and not disclose it except:

To employees, contractors or professional advisers who need it for the Project.

Where disclosure is required by law.

Where the information is already public through no breach of these Terms.

Where the other party has authorised disclosure.

Confidentiality obligations do not prevent us from using general skills, experience, techniques and knowledge developed while providing the Services.

25. Website-design Services

Where the Project includes website design or development:

You are responsible for supplying accurate content.

You are responsible for maintaining appropriate privacy, cookie, accessibility and legal notices.

We do not guarantee uninterrupted or error-free operation.

Appearance and functionality may vary between devices, browsers and software versions.

Third-party integrations may change or stop working.

Hosting, domains, plugins and software may require renewal.

Security and performance depend partly on your hosting environment, passwords, updates and maintenance.

Website maintenance after launch is not included unless expressly agreed.

You must keep secure copies of login details and maintain suitable backups after handover.

26. Website content and acceptable use

The content of this website is provided for general information about Quirkyside Design Studio and its Services.

You must not:

Copy or commercially exploit website content without permission.

Attempt to gain unauthorised access to the website.

Introduce malicious software or harmful code.

Use the website for unlawful or fraudulent purposes.

Interfere with the operation or security of the website.

Misrepresent your identity when contacting us.

We may restrict access to the website where reasonably necessary for security, maintenance or legal reasons.

27. Third-party links

This website may contain links to third-party websites, platforms or services.

Links are provided for convenience and do not necessarily represent an endorsement.

We do not control and are not responsible for the availability, security, privacy practices, terms or content of third-party websites.

28. Availability and changes

We may update, suspend, withdraw or change any part of this website without notice.

We do not guarantee that the website or any content will always be available, accurate, complete or free from errors.

Project availability, service descriptions and indicative pricing may change.

29. Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence. UK law does not permit contractual exclusion of liability for death or personal injury resulting from negligence.

Subject to the above and to any rights that cannot lawfully be limited:

We are not liable for indirect or consequential loss.

We are not liable for loss of profits, revenue, business, goodwill, opportunities, data or anticipated savings.

We are not liable for losses caused by inaccurate instructions or materials supplied by you.

We are not liable for changes made by you or another provider after delivery.

We are not liable for failures of third-party software, hosting, plugins, platforms or suppliers.

We are not liable for a particular commercial result from creative or strategic work.

Our total liability arising from a Project will not exceed the total professional fees paid to us for that Project during the [12] months preceding the event giving rise to the claim.

Any limitation applies only to the extent that it is fair, reasonable and legally enforceable.

30. Events beyond our control

We are not responsible for delay or failure caused by events beyond our reasonable control, including:

Serious illness or emergency.

Fire, flood or extreme weather.

War, civil disturbance or terrorism.

Government restrictions.

Industrial action.

Internet or utility failure.

Cyberattack or platform outage.

Failure of a supplier or contractor.

Epidemic or pandemic.

Other events that could not reasonably have been prevented.

We will notify you where reasonably practicable and attempt to minimise disruption.

31. Data protection

Personal information will be handled in accordance with our Privacy Policy and applicable data-protection law.

Please review the separate Quirkyside Design Studio Privacy Policy for information about what we collect, why we use it and your rights.

32. Notices

Formal notices concerning a Project should be sent by email to the addresses used in the relevant proposal or client agreement.

A notice will be treated as received when it enters the recipient’s email system, provided that the sender does not receive an error or delivery-failure notification.

33. No waiver

If either party delays in enforcing a right under these Terms, that does not mean the right has been waived.

A waiver is effective only when confirmed in writing and applies only to the specific circumstances for which it was given.

34. Severability

If a court finds any part of these Terms invalid or unenforceable, the remaining provisions will continue in effect.

Where possible, the invalid provision will be interpreted or adjusted only to the minimum extent necessary to make it enforceable.

35. Entire agreement

These Terms, together with the accepted proposal, client agreement, quotation and invoice, form the agreement between the parties concerning the Project.

You confirm that you have not relied on any statement or promise that is not recorded in those documents, except where the law does not permit such reliance to be excluded.

36. Third-party rights

Unless expressly stated otherwise, no person other than you and Quirkyside Design Studio has a right to enforce these Terms.

37. Governing law and disputes

These Terms and any dispute arising from them will be governed by the law of [England and Wales / Scotland / Northern Ireland].

The courts of [insert jurisdiction] will have jurisdiction, subject to any mandatory consumer right to bring proceedings elsewhere.

Before beginning formal proceedings, both parties agree to make a reasonable attempt to resolve the dispute through good-faith discussion.

38. Changes to these Terms

We may revise these Terms occasionally to reflect changes to our Services, business practices or legal obligations.

The updated version will be published on this page with a revised “last updated” date.

Changes will not retrospectively alter an existing signed client agreement unless both parties agree in writing.

39. Contact us

For questions about these Terms and Conditions, contact:

Business name: Quirkyside Design Studio
Owner: Maria Rogers
Business address: 15 Montagu Road Datchet, SL3 9DT
Email: [email protected]
Website: https://www.quirkyside.com