PRIVACY POLICY

Last updated: 23/07/2026

Quirkyside Design Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Quirkyside Design Studio collects, uses, stores and protects your personal information when you visit this website, contact the studio, subscribe to communications or purchase or enquire about services.

1. Who we are

Quirkyside Design Studio is an independent creative studio providing services such as brand development, brand identity design, website design and creative direction.

For the purposes of applicable data protection law, Quirkyside Design Studio is the controller of the personal information described in this policy.

Business name: Quirkyside Design Studio
Owner: Maria Rogers
Business address: 15 Montagu Road Datchet, SL3 9DT
Email: [email protected]
Website: https://www.quirkyside.com

2. Information we collect

We may collect the following personal information:

Your name, business name and job title.

Your email address, telephone number and contact details.

Information you provide through an enquiry form, questionnaire, discovery-call booking or email.

Information relating to your business, project, brand, audience, preferences and requirements.

Contract, invoice, transaction and payment information.

Records of correspondence, meetings and project feedback.

Newsletter preferences and marketing consent.

Technical information such as your IP address, browser type, device type, approximate location and website activity.

Cookie and analytics information, where permitted.

Testimonials, portfolio materials or project images that you have agreed may be published.

Please avoid sending sensitive personal information unless it is genuinely necessary for your project and has been specifically requested.

3. How we collect your information

We may collect your information when you:

Submit a contact or enquiry form.

Book a discovery call or consultation.

Email or otherwise communicate with the studio.

Complete a project questionnaire.

Enter into a contract or purchase a service.

Subscribe to a mailing list.

Browse or interact with the website.

Engage with Quirkyside Design Studio through social media.

Provide feedback, a review or a testimonial.

We may also receive limited information through service providers used to operate the business, such as website hosting, scheduling, email marketing, analytics, payment or project-management platforms.

4. How we use your information

We may use your personal information to:

Respond to enquiries and arrange consultations.

Assess whether Quirkyside Design Studio is suitable for your project.

Prepare proposals, quotations, contracts and project plans.

Provide and manage design services.

Communicate with you throughout a project.

Process payments and maintain financial records.

Deliver files, resources and completed work.

Manage client relationships and provide customer support.

Improve the website, services and client experience.

Maintain the security and functionality of the website.

Send newsletters or promotional communications where you have consented or where otherwise legally permitted.

Display agreed portfolio work or testimonials.

Meet legal, accounting, tax and regulatory obligations.

Establish, exercise or defend legal claims.

5. Our lawful bases for using your information

Depending on the circumstances, we may process your information because:

Contract

Processing is necessary to respond to your request before entering into a contract or to provide services under an existing contract.

Consent

You have given clear permission, for example when subscribing to a newsletter or agreeing to the publication of a testimonial.

You may withdraw your consent at any time.

Legitimate interests

Processing is necessary for the legitimate operation and development of Quirkyside Design Studio, provided those interests are not overridden by your rights. This may include responding to business enquiries, managing client relationships, protecting the website, keeping appropriate business records and improving services.

Legal obligation

Processing is necessary to comply with legal, accounting, tax or regulatory responsibilities.

The applicable lawful basis should be identified for each way in which personal information is used.

6. Marketing communications

You will receive marketing emails only where you have opted in or where another lawful permission applies.

You can unsubscribe at any time by:

Selecting the unsubscribe link in a marketing email.

Contacting us at [insert email address].

Unsubscribing from marketing will not prevent us from sending essential communications relating to an enquiry, contract, invoice or active project.

Electronic marketing rules are generally stricter for individuals, and clear opt-in consent may be required.

7. Cookies and analytics

This website may use cookies and similar technologies to:

Enable essential website functions.

Remember preferences.

Understand how visitors use the website.

Measure website performance.

Protect the website from misuse.

Support embedded content or third-party functionality.

Where required, non-essential cookies will not be placed until you have provided consent. You may accept, reject or manage optional cookies through the website’s cookie controls.

You can also restrict cookies through your browser settings, although some website features may not function correctly as a result.

Website operators must explain the storage and access technologies they use and generally obtain prior consent unless an exemption applies. A privacy policy alone is not a substitute for an appropriate cookie notice and consent mechanism.

8. Payment information

Payments may be processed through a third-party payment provider.

Quirkyside Design Studio does not normally receive or store complete debit-card or credit-card details. Payment providers process that information according to their own privacy policies and security procedures.

We may retain transaction references, invoice information and payment status records for accounting, contractual and legal purposes.

9. Sharing your information

We do not sell or rent your personal information.

We may share limited personal information with trusted service providers where necessary to operate the business or deliver your project. These may include:

Website hosting and domain providers.

Email and cloud-storage providers.

Project-management and client-portal platforms.

Scheduling and video-conferencing services.

Email marketing providers.

Website analytics providers.

Payment processors.

Accountants, bookkeepers, insurers or professional advisers.

Freelancers or specialist suppliers engaged for your project, where appropriate and agreed.

Government authorities, regulators, courts or law-enforcement bodies where legally required.

Service providers are permitted to use personal information only as necessary to provide their services and are expected to protect it appropriately.

10. International transfers

Some service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal safeguard is in place, such as an adequacy regulation, approved contractual terms or another lawful transfer mechanism.

11. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including contractual, accounting, tax, insurance and legal requirements.

Typical retention periods may include:

Unsuccessful enquiries: up to [12–24 months].

Client and project records: up to [six years] after completion of the project.

Contracts, invoices and accounting records: for the period required by applicable tax and accounting law.

Mailing-list information: until you unsubscribe or the list is reviewed and the information is no longer required.

Website analytics information: according to the retention period configured within the relevant analytics platform.

Portfolio permissions and testimonials: until permission is withdrawn or the material is no longer used, subject to contractual rights.

We may retain information for longer where necessary to resolve a dispute, enforce an agreement or comply with a legal obligation.

12. How we protect your information

We use reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

These measures may include:

Password-protected accounts.

Two-factor authentication where available.

Secure cloud storage.

Restricted access to client information.

Software and device updates.

Secure payment providers.

Appropriate backup and deletion procedures.

No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for choosing secure methods when sending confidential material.

13. Your data-protection rights

Depending on the circumstances and applicable law, you may have the right to:

Be informed about how your information is used.

Request access to the personal information held about you.

Ask for inaccurate or incomplete information to be corrected.

Request deletion of your information.

Request restriction of its use.

Object to certain processing.

Receive certain information in a portable format.

Withdraw consent at any time where processing is based on consent.

Raise a concern about automated decision-making, where applicable.

Complain to the relevant data-protection authority.

Some rights are subject to legal conditions and exemptions. The UK GDPR provides rights including access, rectification, erasure, restriction, objection and data portability.

To exercise your rights, contact:

Email: [email protected]

We may need to verify your identity before responding.

14. Complaints

Please contact Quirkyside Design Studio first if you have a concern about how your information has been handled so that we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office if you are based in the United Kingdom, or to the relevant data-protection authority in your country.

15. Third-party websites and embedded content

This website may contain links to third-party websites or include embedded content such as videos, social-media feeds, scheduling tools or forms.

Those third parties may collect information independently and operate under their own privacy policies. Quirkyside Design Studio is not responsible for the privacy practices or content of third-party websites.

16. Children’s information

Quirkyside Design Studio’s services are intended for adults and businesses. We do not knowingly collect personal information from children through this website.

Please contact us if you believe that a child has provided personal information so that we can review and, where appropriate, delete it.

17. Changes to this policy

We may update this Privacy Policy to reflect changes to the website, services, technology or legal requirements.

The current version will be published on this page with an updated revision date.

18. Contact

For questions about this Privacy Policy or how your personal information is handled, contact:

Quirkyside Design Studio
Owner: Maria Rogers
Email: [email protected]
Address: 15 Montagu Road, Datchet SL3 9DT
Website: https://quirkyside.com

About

A one-woman creative studio shaping branding & design with clarity, character and signature charm.

Copyright © 2020 Quirkyside London. All rights reserved.